How Not To Get Scammed
Alabama Power is again warning its customers to be aware of scams. Residential and local business customers are being approached by people pretending to be from Alabama Power. The scammers tell the customers by phone that they have a short deadline to make a payment. The customer is then asked by the scammer to go to a local retailer like a Wal-Mart, CVS or Walgreens to purchase a money pack for the given amount. They are then instructed to call another number to share the account number on that prepaid card. In some cases, they get an answering machine that says “This is Alabama Power,” that then asks the customer to leave the information on a recording. Alabama Power officials want you to remember a few hints that will keep you from becoming a victim. Alabama Power will never come to your door and demand an immediate payment, they will never ask you over the phone for bank information or a credit card number, and any Alabama Power employee who comes to your door for any reason will have company identification that he or she will gladly show you. If you have any questions about whether a person actually works for Alabama Power, call Alabama Power at 1-800-245-2244.