Avoid Being Scammed
A scam targeting Alabama Power customers has resurfaced. And scammers are now using numbers from the Alabama Power Customer Service Department to appear more legitimate. But, the calls are originating from outside of the U.S. A restaurant owner in Pell City reported that an individual who knew their Alabama Power account was current was contacted by phone and told if they did not pay $600 immediately by money card over the phone their service would be discontinued. Alabama Power officials say to Avoid being scammed remember the following: Alabama Power will never come to your door and demand an immediate payment, Alabama Power will never call and ask you for bank information or a credit card number, and any Alabama Power employee who comes to your door for any reason will have company identification that he or she will gladly show you. If you have any questions about whether a person actually works for Alabama Power, call Alabama Power at 1-888-430-5787.