Robocall Scam

Blue Cross and Blue Shield of Alabama wants to warn its customers of a nationwide robocall scam that is falsely claiming to be on behalf of the insurance company. The robocallers identity is masked, making it difficult to identify the source and take action to stop the calls.

The technology also allows for the callers to make the same automated call come from different numbers, making it nearly impossible for customers to block it. Blue Cross and Blue Shield encourages its customers to be vigilant, protect their personal information against callers claiming to be from the company as they continue to work to diffuse the robocall scam.


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